Client Background
A certified Texas-based workers’ compensation attorney is specialized in handling injury claims for workers’ compensation cases. His role was crucial in representing injured workers, negotiating settlements, and ensuring fair compensation based on medical evidence.
When the attorney got more cases, managing medical records reviews and case preparation became a tough task. To save time and improve efficiency, he decided to outsource medical records for review. He hoped this partnership would help him focus on evaluations while ensuring the results were detailed and accurate.
Unique Problems
The workers’ compensation lawyer was struggling with inefficiencies caused by their previous medical record review vendor. His goal was to simplify the medical record review process, reduce administrative burdens, and ensure they had accurate and well-organized reports to build stronger cases and negotiate fair settlements.
Unfortunately, the previous vendor failed to deliver quality reports, leading to several new issues:
- Copy-Paste Issues with No Summarization
The former review service simply copied and pasted large portions from medical records directly into the reports. With this approach, it is difficult to identify key medical facts, such as injury severity, treatment progress, and causation factors, which are essential in workers’ compensation cases.
Instead of a clearly structured summary, they gave blocks of unfiltered medical text, often filled with redundant or irrelevant details. Due to the excessive copy-pasting, the reviews were longer than necessary. The inflated length of reports made it harder to quickly extract critical details needed for the case preparation.
- Missing Medical History Details
The records he received missed essential medical history details like pre-existing conditions and key surgical histories, which could impact causation analysis and treatment recommendations. The service provider’s incomplete and error-filled summaries made this task far more difficult than it should have been.
Without the proper injury progressions, he struggled to argue maximum medical improvement (MMI) and determine the severity of the impairments. This caused him to manually re-examine the records, which is a time-consuming verification effort.
- Inaccurate Medical Summaries
One of the most serious issues was inaccurate reporting of diagnoses and errors in medical timelines, which could significantly affect case outcomes. Incorrect diagnoses were recorded due to poor summarization or misreading of medical records.
A small documentation error could change the entire assessment of an injury’s severity. The poor-quality summaries introduced errors, increased workload, and slowed down case processing.
- Delays in Case Preparation
Attorneys mostly relied on timely medical reports to ensure resolution in workers’ compensation cases. Due to poorly summarized records provided by the service, the attorney faced persistent delays in completing and submitting the legal documents.
Before outsourcing, he aimed to finalize case documents within the deadline. But the extra workload pushed the deadlines, and the average turnaround time increased to more than what he expected. The inability to meet deadlines not only affected him but also strained relationships with clients who expected faster case resolution.
Solution
After experiencing repeated quality issues with his previous medical record review service, the attorney was eager to find a reliable solution to improve his turnaround time. He heard about LezDo TechMed’s expert services through a trusted referral.
Our existing client shared their positive experience, which helped him to get an idea about our services. After knowing about the attorney’s trouble, we planned to simplify his workflow and enhance efficiency.
Here’s how we helped:
High-Quality Summaries with Key Findings
Our expert team provided professionally structured summaries that focused on the most important medical information. We provided a clear breakdown of past injuries and surgeries to determine causation and impairment details. We highlighted key details and discrepancies between different medical providers.
Eliminate Copy-Paste Issues
Our expert reviewers carefully analyzed each medical record and summarized information, not simply copying and pasting. This provided a logical flow of information, ensuring a smooth report-writing process.
Improved Accuracy
Accurate representation of diagnoses, treatments, and progress notes reduced the risk of errors that could be challenged by insurance companies. Accurate summaries reduced unnecessary content by 40%, eliminating repetitive and irrelevant details. Each of our reports was cross-verified for accuracy.
Faster Case Processing & Turnaround Time
With LezDo TechMed’s expert medical record review services, his workflow became more efficient, allowing him to quickly complete case documents. Our well-organized data made it easy to review key details quickly. Faster turnaround times helped him take on more cases without compromising quality. This quick turnaround time allowed the attorney to move forward with settlements, hearings, and negotiations without unnecessary delays.
Outcomes
75% Reduction in Manual Review Time
With structured and accurate medical summaries, the attorney no longer had to spend hours rewriting and correcting errors. This efficiency allowed him to focus more on evaluations and expert opinions rather than administrative tasks.
Prepare Case Documents 50% Faster
Improved medical chronology organization and expert-reviewed summaries allowing him to finalize case documents in nearly half the time, meeting deadlines efficiently.
Increase Practice Growth & Client Referrals
With a more efficient workflow, the attorney was able to take on more cases, gained stronger relationships with clients, and increased referrals from satisfied claimants and colleagues.
Results & Impact
| Metric | Before LezDo TechMed | After LezDo TechMed | Improvement |
| Time spent preparing documents | 4+ hours per case | <1 hour per case | 75% time savings |
| Legal challenges on case evidence | Frequent | Rare | Stronger legal defensibility |
| Cases handled per month | 15-20 | 25-30 | Around 50% more cases |
| Client & attorney satisfaction | Low | High | Stronger referrals & retention |
Client Testimonial
“Switching to LezDo TechMed was the best decision for my practice. Now, I spend less time on reviews and more time focusing on other core legal tasks.”
Conclusion
By choosing LezDo TechMed, the attorney completely transformed his workflow. With structured and well-organized medical summaries, he no longer had to spend hours re-reviewing records or correcting errors. Attorneys and claims adjusters received timely and reliable reports, leading to faster case resolutions and increased trust in his evaluations.
Ultimately, this transformation not only improved his workflow but also strengthened his professional reputation, enabling him to take on more cases and grew his practice with confidence.
