Case Analysis Suite
LezDo TechMed is a trusted medical records retrieval company providing end-to-end services for law firms, insurers, IME and QME physicians, and healthcare providers — managing every step from HIPAA authorization to secure digital delivery.
500,000+
Records Retrieved Annually
5–7 Days
Standard Turnaround
100%
Follow-Up Rate
100%
HIPAA Compliance
Struggling to chase down missing records from multiple providers? Every litigation and insurance decision depends on complete, organized, and timely retrieval of medical records — complete, organized, and delivered when your case needs them. A missing operative report, a delayed therapy note, or an incomplete billing record can stall a case or delay a settlement by weeks.
Most law firms and insurers spend significant time chasing records internally — submitting authorization forms, following up with unresponsive facilities, and tracking down records across multiple providers. This pulls attorneys and paralegals away from the case itself.
LezDo TechMed removes that burden entirely by managing every step from HIPAA authorization to final delivery, so your team receives court-ready records without the administrative drain.
Eliminate time spent chasing providers and following up on delayed records
Receive complete, organized, OCR-searchable record sets, not raw scanned files
Track every request in real time through CaseDrive
Never receive incomplete records, we follow up until every file is accounted for
Fully HIPAA-compliant process from authorization through delivery
Handle high-volume mass tort and MDL retrieval at scale without added headcount
From HIPAA authorization to final delivery — we manage every step including provider outreach, follow-ups, and fee settlement on your behalf.
We prepare and submit all required HIPAA authorization forms — fully compliant with federal privacy standards and tailored to each provider's requirements.
We track every outstanding request and follow up with facilities until all records are received ensuring no incomplete files and no missed providers.
All retrieved records are OCR-processed and delivered as fully searchable PDFs, with keyword and date hyperlinking for fast in-document navigation.
Records delivered in PDF, TIFF, image, or OCR format, uploaded directly to CaseDrive or your preferred secure portal within the agreed turnaround.
Every retrieved record is reviewed for completeness and accuracy before delivery — missing pages flagged, incomplete records re-requested, and final files verified.
Ready to stop chasing records and start focusing on your cases?

Medical record retrieval for attorneys and paralegals helps identify potential evidence, establish timelines, and build stronger cases. Our HIPAA-compliant retrieval service is faster, more organized, and simpler to access than in-house retrieval for plaintiff firms, defense firms, and solo practitioners alike.

Retrieving medical records is essential for claims adjudication, coverage decisions, and managing legal liabilities. Our team delivers end-to-end retrieval and review services for insurance companies, with a HIPAA-compliant interface that frees your adjusters to focus on claim decisions, not paperwork.
Receive pre-retrieved, organized, and OCR-searchable medical records ahead of evaluation appointments, reducing preparation time and ensuring no records are missing before the examination.
Healthcare providers require efficient access to patient records for treatment continuity and compliance. As one of the reliable records retrieval companies across the nation, we deliver referred patient records to your EMR within 5–7 business days.
Our medical records retrieval process runs in six steps — from initial request to secure delivery, managed entirely by our team
1
Share patient and provider details through CaseDrive or secure file transfer. Our team confirms the scope of retrieval.
2
We prepare and submit all required HIPAA authorization forms to the relevant healthcare facility, or medical records department.
3
Our team tracks every outstanding request and makes follow-up calls to confirm receipt and expected delivery timelines across multiple facilities if needed.
4
Records are scanned on-site or received via fax, mail, or electronic transfer based on the facility's preference.
5
Our QA team reviews every retrieved record for completeness and accuracy. Missing or incomplete records are flagged and re-requested.
6
Records converted to your preferred format such as PDF, TIFF, image, or OCR are uploaded to CaseDrive. Receive an email notification when records are ready.
Our medical records retrieval process runs in six steps — from initial request to secure delivery, managed entirely by our team
Treatment records, ER visits, imaging, therapy notes, and billing across all treating providers
Complete hospital records, operative notes, physician orders, and specialist consultations
Occupational health records, treatment history, work restriction documentation, and disability records
High-volume multi-plaintiff retrieval with consistent organization and indexing across all cases
Medical records documenting injury causation, treatment, and long-term impact from product defects
Facility records, nursing notes, incident reports, and care plan documentation
Social Security records, long-term treatment history, and functional assessment documentation
Claims-related medical records, billing documentation, and provider correspondence
Our team carefully obtains the correct authorization, understands the nature of each request, and follows up with every provider until all records are in hand — no abandoned requests.
HIPAA, SOC 2 Type II, ISO 27001, and ISO 9001 certified. Every record is handled under strict data security and privacy protocols — your clients' information is always protected.
From single-case retrieval to mass tort projects with hundreds of plaintiffs — we scale operations immediately without compromising turnaround time or quality standards.
Track every retrieval request in real time through CaseDrive. Full visibility into status, expected delivery, and outstanding follow-ups — no chasing updates by email or phone.
Beyond retrieval, our specialized medical record review team can organize, index, summarize, and analyze your retrieved records — delivering a complete end-to-end workflow in one place.
Get answers to common queries about our medical record retrieval services
Medical record retrieval is the secure process of obtaining, organizing, and delivering a patient's medical records from healthcare providers on behalf of attorneys, insurers, and healthcare professionals. It involves submitting HIPAA authorization forms, coordinating with provider medical records departments, following up on outstanding requests, settling provider fees, and delivering records in a usable format.
Standard turnaround is 5–7 business days for most providers. Complex requests involving multiple facilities or hard-to-locate records may take longer. We provide ongoing status updates throughout the process and offer priority retrieval for urgent cases.
A HIPAA authorization form is a legally required document that authorizes the release of a patient's protected health information from a healthcare provider. Yes — we prepare, complete, and submit all HIPAA authorization forms on your behalf as part of our standard retrieval process.
Yes. We manage retrieval from multiple hospitals, clinics, specialists, and third-party providers simultaneously for a single case — organizing all records into a unified, indexed file upon delivery.
Records are delivered in PDF, TIFF, image, or OCR format based on your preference. All final PDFs are OCR-processed for full-text keyword searchability with date and page hyperlinking.
We follow up with the facility and search alternate locations, departments, or storage systems until the records are found. If records genuinely do not exist, we provide a written confirmation of the unsuccessful retrieval attempt for your file.
Provider fees — including copying, certification, and processing charges — are handled by our team at the time of collection and itemized transparently in your invoice. No hidden costs.
Yes. We routinely manage large-scale retrieval for mass tort, MDL, and class action cases — maintaining consistent organization, indexing standards, and turnaround expectations across all plaintiffs.
Every retrieval request is trackable in real time through CaseDrive, our secure client portal. You can view status updates, expected delivery timelines, and outstanding follow-ups at any time without needing to contact our team.
Yes. We retrieve both electronic records directly from EMR and EHR systems and paper records that are scanned and converted to searchable digital formats upon receipt.
Yes. Retrieved records can be seamlessly passed to our medical record review team for sorting, indexing, summarizing, or chronology preparation — giving you a complete end-to-end workflow without switching vendors.
Ready to Eliminate the Records Chase?
Let our team handle retrieval from start to finish — so you receive complete, organized, court-ready records without the delays.